ViralCut support

Get back to making clips.

ReelForge is in private quality validation. This help center remains available for authorized testers and existing account holders.

Fastest route to help

Email us from your account address.

Include the project name or source link and a quick description. We'll have the context we need without asking you to set up a workspace.

support@viralcutclips.com

Help by task

Answers for the moments that stop your workflow.

Private validation

ReelForge is not open publicly

We are validating source intake, clip selection, captions, and exports with a private group before opening public accounts.

Account access

Sign in and account help

Use the email tied to your ViralCut account. If verification or sign-in is not working, contact us from that address so we can locate your account quickly.

Access status

No plans are available yet

Public accounts, paid subscriptions, credits, and processing access remain unavailable during the private quality-validation phase.

Troubleshooting

When an upload or project needs attention

Use the original media file in a supported format. If a project fails, send us the project name and what happened.

Exports

Download and publish your clips

When a clip is ready, open it from your project to review and export the vertical version for TikTok, Reels, or YouTube Shorts.

Common questions

Simple answers, no team setup required.

If you're still stuck, email us and we'll help you choose the next step.

Quick actions

Need to get somewhere else?

Public account creation and processing are paused; use support for account help or review the public workflow.

    ViralCut | ReelForge pre-launch